Email works for a single maintenance issue. It becomes difficult when a building has recurring requests, multiple contractors, committee decisions and compliance evidence.
Give every issue a visible lifecycle
The manager, resident, contractor and committee do not need the same screen, but they do need the same underlying status.
Keep the evidence with the building
Photos, quotes, invoices, approvals and completion notes are much more useful when they remain attached to the building and asset history.
Operations and accounting are different jobs
Trust accounting is essential, but it does not automatically provide the operational workflow for maintaining the physical building.
Is this happening in your workflow?
Back to insights We can map the current process and work out whether the answer is a new application, a smaller workflow, an integration or simply a better way to use what you already have.
Talk through it